TEXTBOOK PROGRAM

At Stratford University, we strive to ensure students get the most out of their educational experience. In order to minimize the effort students have to put in to acquire their textbooks, Stratford University has implemented a Textbook acquisition and distribution program providing format specific complimentary textbooks for students at Stratford University.

 

GOING DIGITAL

Our Academic team is committed to removing any barriers for students and ensure academic success. One of the initiatives the team is working on is moving towards primarily using Digital Resources and e-Books. This allows the University to ensure timely access to these resources and also simplify the distribution process. Students benefit from instant access to their e-Textbooks.

 

UNDERSTAND THE DISTRIBUTION PROCESS

The distribution process of Textbooks varies for different formats (print vs. ebooks). The format of your textbook may be found in the Master Textbook List below. E-Textbooks are provided via RedShelf; while print copies are ordered, at no cost to you, through MBS Direct. Stratford acquires some course materials directly from OpenSource sources as well as our library databases. These links will be embedded in the course content within your Moodle class and will not require you to order any textbooks.

 

Read the FAQs section for specific details.

 

STUDENT RESPONSIBILITIES IN THE TEXTBOOK PROCESS

The student’s role in the textbook distribution process is very critical in order to ensure that your textbook is available to you on day 1 of the term. Please see the Master Textbook List below and locate your class to determine if you have a textbook for the class, and if so, the format.

 

Print Only Format – It is the responsibility of students to place your textbook order through the Stratford University / MBS Online Bookstore as soon as possible when the bookstore opens, to ensure that you have the textbook on day 1 of the term.

 

Students start receiving email notifications from MBS Direct approximately 2 weeks before the beginning of the term. The MBS Direct notifications will be automatically sent to the student’s Stratford email account. Instructions and links to order your textbook will be contained in the email.

 

E-Textbooks (Ebook Only) Book Format – No order has to be placed in the online bookstore for an e-Textbook. Rather, it is the responsibility of the student to click on the “RedShelf E-textbook” link found in your Moodle class. Once you click the link, you will be taken into your e-Textbook. This will ensure that you receive the textbook for the duration of the license of the book.

 

LIRN Books 24×7, Ebook Central, Ebook Academic and OERS – No order has to be placed through Stratford University / MBS Online Bookstore. Rather all links for these items will be located within your Moodle class.

 

SUPPORT FOR STUDENTS

E-TEXTBOOK SUPPORT

Visit our LRC LibGuide on Ebooks to find videos on how to navigate and use your RedShelf e-Textbook.

 

https://guides.stratford.edu/Ebooks.

 

For error issues contact the RedShelf help desk:
Email: help@redshelf.com
Phone: 312.878.2628

PRINT SUPPORT

MBS Direct provides a 24/7 support desk. Contact them at:

 

Email: contactus@mbsdirect.net
Phone: 1.844.603.9960

DON’T SEE THE CORRECT TEXTBOOKS IN YOUR ACCOUNT?

Please complete the CONTACT US ABOUT TEXTBOOKS form below for any such inquiries. Most inquiries are responded to within 24 hours.

FAQS

I AM CONFUSED ABOUT THE DIFFERENT BOOK FORMATS, WHICH BOOKS I NEED TO ORDER & WHEN?

Not all courses require print books or e-Textbooks. The format of the book may vary from course to course (refer to the Master Textbook List for the Term to identify the book formats). Below is a quick overview of each format and what to expect:

E-book Only – E-Book only formats do not require students to order the item through the Stratford University / MBS Online Bookstore.

Print Only – Print only textbook orders require students to order the book through the Stratford University / MBS Online Bookstore. Print Only items are available for students to begin ordering approximately 2 weeks prior to the beginning of the term.

LIRN Books 24×7, Ebook Central and Ebook Academic – This format does not require students place an order for the item through the Stratford University / MBS Online Bookstore. Rather the item will be available to you via a link in your Moodle class.

OER – OER formats do not require students to order the item through Stratford University / MBS Online Bookstore. Rather the item will be available to you via a link in your Moodle class.

I WANT A DIFFERENT FORMAT THAN THE COMPLIMENTARY COPY AVAILABLE THROUGH SU. HOW DO I OBTAIN A DIFFERENT COPY?

If you want a different format than what is listed on the master textbook list, you are responsible for the cost of the item and procuring it yourself. You may contact your Campus Librarian and they can help by providing you with information about the alternate format.

WHAT IS MY USERNAME & PASSWORD TO ACCESS THE ONLINE BOOKSTORE & ORDER PRINT COPIES?

Please use your Stratford Network Credentials (the same username and password as your Moodle account) and Stratford email to access your Online Bookstore account. If you need assistance with your Stratford account, please contact servicedesk@stratford.edu

HOW DO I ORDER THE TEXTBOOKS USING THE BOOKSTORE?

Orders with a format of Print Only need to be placed using the Stratford University / MBS Online Bookstore.

For help with ordering your print items, go to http://its.stratford.edu/content/support/ebooks/printtextbooks.

HOW DO I ACCESS MY E-TEXTBOOKS IF MODLE IS BOT AVAILABLE?

The first time you click on a “RedShelf E-textbook” link in a Moodle class, a RedShelf account will be automatically created for you based on your Stratford email. Please do not create your own RedShelf account. Go to the following website for instructions on how to create a password for RedShelf.

https://guides.stratford.edu/ld.php?content_id=45916949

I NEED HELP WITH NAVIGATING MY E-TEXTNOOK

Visit our LRC LibGuide on Ebooks to find videos and help aids on how to navigate and use your RedShelf e-Textbook. For error issues contact the RedShelf helpdesk:

LRC LibGuide on Ebooks
https://guides.stratford.edu/ebooks

Support: help@redshelf.com
Phone: 312.878.2628

HOW DO I READ MY E-TEXTBOOK THROUGH MOODLE?

You can easily access your e-Textbook through your Moodle class section. Simply login to Moodle and click on the class section. Look for the following link:

“RedShelf E-Textbook”

Once you click on the link you will be taken directly into your e-Textbook. Go to the following website for information on RedShelf features.

https://guides.stratford.edu/ld.php?content_id=44790357

WHO IS MBS DIRECT?

MBS Direct is a content strategy and logistics company, with the ability to increase the value of educational content by simplifying its discovery, management and delivery of textbooks. Their company is aligned with the goals of Stratford University to enhance the teaching and learning environment. Visit the following website to learn more about MBS Direct.

https://www.mbsdirect.net/

WHAT IS REDSHELF?

RedShelf is a cloud-based e-book reader that is accessible anytime, anywhere and is compatible with any internet enabled device. Go to https://www.redshelf.com/ to learn more about RedShelf.

HOW ARE MBS DIRECT & REDSHELF DIFFERENT?

MBS Direct is the vendor that Stratford uses to deliver hardcopy textbooks to you. You are responsible for ordering these items when the online bookstore opens approximately 2 weeks before the beginning of classes.

RedShelf is the vendor that Stratford uses to deliver e-Textbooks to you. There is no need to order any e-Textbooks; rather a “RedShelf E-Textbook” link will be available in your Moodle class. Click the link to access your e-Textbook.

I HAD VITALSOURCE E-TEXTBOOKS, HOW DO I CONTINUE TO ACCESS THEM?

Students who had VitalSource e-Textbooks can still access them directly through the VitalSource website. Use your Stratford email and password to login.

Access to your e-Textbook is available for the duration of the license of the title. For further information, visit: https://guides.stratford.edu/ld.php?content_id=44790962

HOW CAN I GET VA BENEFITS TO COVER THE COST FOR THE HARDCOPY IF THE SCHOOL DOESN’T COVER IT?

Please speak to the VA Certifying Official at your campus to find out more about this option.