Tech Talk Radio
December 2003
Sponsored by Stratford University
Saturdays at 8 am EST on WJFK FM Radio
Turn the dial to FM106.7
It's everything you always wanted to know about computers
and information technology, but were afraid to ask.

     Cameron Gray and Dr. Richard Shurtz, President of Stratford University, host Tech Talk, a program about computers and information technology.
      Links to selected programs are below. All programs are archived in RealAudio format. Just click on the RealAudio link below the date to listen.

Show Selected Topics
December 27, 2003
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  • Email Received This Week
    • Getting rid of previous Windows Installations – Ed Smock
    • IP Phones wont work in power outage – Jean Jolkovski
    • File sharing through firewall using SPX/IPX – Pat Neary
    • When are MP3s posted, love show – Phil Scarbrough, Draper, Utah
    • I’m only Assistant Chief in Amarillo – Rober Taylor
  • Technology Trends of 2003
    • Digital Cameras is out selling Film Cameras (Kodak makes a move)
    • PC performance goes up while prices drop (Consumer Nirvana)
    • MP3 Audio sales over the Internet (iTunes Music Store in the lead)
    • Computer Manufacturers have invaded the living room (Gateway’s Flat Panel TV)
    • Wireless is gaining ground (802.11g finally arrives)
    • VoIP gets making real headway
  • Top IT Career Trends of 2003
    • Security, Security, Security
      • Security Policy
      • Security Technology (especially wireless)
    • e-Business using databases connected via the Internet
      • Web services, Database Technology are central to this trend
      • ASP, JSP, PHP are all applicable
      • SQL Databases (Oracle, MSSQL, or MySQL)
    • Job re-structuring as some coding jobs move off-shore.
    • Information Technology is morphing into Information Management
      • IT has left the laboratory and is now in the executive suite
      • IT and Business must both be mastered in this new environment
  • Online Data Availability Causes Concern
    • Google has reverse phone number lookup
    • Just put in a phone number and get name and address
    • Some now fear to give out phone numbers
    • Database does not include cell phone numbers
  • Getting Started with VoIP
    • 10% of all calls are now VoIP
    • Try it out at home with your broadband connection
    • Skype -- P2P calls are free to other skype-heads, Kazaa spinoff. 1.2 million downloads
    • Net2phone -- Ring any phone in the word with pre-paid calling, about 1c per minute. 110,000 users
    • FreeWorldDialup -- Calls are free to US and UK, super cheap world wide. Can only talk to other VoIPsters. 72,000 users
    • Vonage -- Reach an conventional phone use your existing handset (free adapter) $35/month. 64,000 users
    • SIPphone -- Free calls anywhere once you buy the $80 handset. Can only call other IP phones
  • Microsoft’s Top Challenges for 2004
    • Provided by research firm, Directions, recent analysis
    • Act like a more mature company in a mature market
      • Obeying the spirit of the antitrust settlement will allow further growth
        • Not providing API to RealNetworks is bad business
      • Current business model based on creating software “grand slams” to force upgrades needs to be replaced
        • MS has not found an effective way to convert its installed based advantage into a steady revenue stream
        • Makes its money on upgrades
      • Provide a better road map for its product development
        • Customers need to be able to plan
    • Getting security under control
      • Enforce a consistent set of patch technologies and procedures across independent product groups
    • Keeping Linux at Bay
    • Rebuilding Partner Network to garner support for .Net
    • Simplify licensing programs
    • Improve system management technology
  • Uru: Ages Beyond Myst
    • Fourth in the ground breaking Myst sequence
    • Fantastic graphics and complicated challenging puzzles
    • “Candidates” assist with the restoration of D’Ni
    • Tech Talk rating (10 out of 10)
    • Downside: required that I upgrade my video card
    • Previous games include
    • Uru retails for $49. Available for $45 from Amazon.
    • Check out the Ubisoft Store for some interesting Myst gift packages
  • Graphic Card Basics
    • Video card has a dedicated video processor to off-load tasks from the CPU
    • Video processor supports graphic commands (DirectX, Direct3D, OpenGL)
    • Buss basics of video (PCI versus AGP)
      • Acelerated Graphics Port (AGP)
        • Dedicated to the video card
        • AGP4x (1066 MB per second)
        • AGP8x (2132 MB per second)
      • Peripheral Component Interconnect (PCI)
      • Connects all components to the CPU (Drives, RAM, Nics)
        • PCI100 (100 MB per second
        • PCI133 (133 MB per second)
    • Graphic Card Ram (32MB minimum, 256 MB maximum)
    • Video Output (S-video output for connection to TV)
    • Dominant Chip Sets (ATI Radeon versus NVidia GeForce)
      • Get last year’s models for around $100
      • Get the two year old model for $50
      • These two companies keep getting better
      • Competition is lowering prices and raising performance
  • If you get a new PC with graphics integrated on the motherboard, make certain to get an AGP plug for expansion
  • What About MP3 Audio Quality?
    • CD quality
      • CD quality is 44,100 samples per second, 16 bit, stereo sound
      • Size is 44,100 * 60 * 2 (bytes) * 2 (tracks-stereo) = 10.5 MB per minute
      • Audio CDs hold about 700 MB, can have 70 minutes of music
      • For music 22050 samples, 16 bit, mono sound is good for Web delivery
    • MP3 Files
      • MP3: compression that uses perceptual criteria
      • Size and quality measured in throughout Kb/s (Kilobits/second): good is 128 Kb/s
      • CD quality mono (44,100 * 2 bytes) = 88.2 KB/s, or about 700 Kb/s:
      • MP3 compresses by factor of 6
    • Audio Box has tested MP3 quality
      • 5% can hear detect 3:1 compression quality loss
      • 10% can detect 6:1 compression quality loss
      • More than 50% can detect 10:1 compression quality loss
      • More than 50% can detect a “difference” between MP3 and CD regardless of the compression
      • Test results at www.audioboxinc.com
  • Using GPS to track the kids
    • Big Brother, meet Big Mother
    • Wherify Wireless GPS let you pinpoint you kid’s location to within a few feet
    • Circle representing you child in displayed on a street map
    • Breadcrumb feature can trace movements over time
    • In an emergency, wearer can place a 911 call by pressing two buttons
    • $200 plus $20-$45/month service fee
  • Stratford News
    • Next Start January
    • Masters Degrees e-Business, Telecommunications
    • Bachelor Degrees in IT, Business Administration, and Hospitality
    • Associated Degrees in Digital Design and Animation, Web Services and e-Business, Networking and Security, Culinary Arts, Hospitality, and Business Administration
    • Website: www.stratford.edu
    • Phone number: 800-444-0804
December 20, 2003
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  • New 3D Picture Now On Tech Talk Website
    • Made by Dave Roe from EMR Group
    • iPIX® patented immersive technology.
    • The EMR Group offers the whole picture through interactive, spherical images providing users a complete field of view from earth to sky, floor to ceiling, horizon to horizon.
  • Identity Theft -- Low Tech, High Profit Activity (Requires Free Registration)
    • FTC estimates loses of $53 billion per year
    • Seven million victimized in 2002
    • An interview with Stephen Massey provides insight into “best practices”
      • Discovered his first victims at the dump in the recycling shed
      • He found a big barrel of discarded tax forms from an accounting firm
      • He then harvested dumpsters at hospitals, accounting firms, and law firms
      • Some hack databases or use “phishing” sites and emails. This is the exception rather than the rule
      • Used a team of drug addicts to do his collecting.
    • After getting the data for a new victim, he would
      • Run a credit check to see if they owned a home
      • Apply for credit card using an on-line credit-card company and get an instant line of credit for 1K to 5K
      • Use the victims current address and then indicate a recent move
      • Use PO Box for current address
      • Use pre-paid cell phone for phone number
      • Pay off one credit with a second card to keep a good account alive
      • Massey stole identity of over 400 people and stole over $1M before being caught.
      • One of his addict collectors led police to him.
    • Company insiders also provide much information
      • Auditors, consultants, security experts have access to passwords
      • Sell records for $60 each
    • Keystroke loggers and sniffer programs can also be used at public computers and terminals.
  • Fortune Magazine Winners and Losers
    • Worst Technology
      • Winner: Paperless Voting
      • Runner-up: Surgically implanted RFID
      • Last year: Darpa’s Total Information Awareness  with John Poindexter.
    • Best Technology
      • Camera Phones
      • Started with one-megapixel, fixed focus
      • Casio just introduces two-megapixels, 10X digital zoom, autofocus
      • May be banned from health clubs and other private areas
    • Best of the Rest
      • Apple Power Mac G5 ($1,799
        • 64-bit PowerPC G5 processor (up to two)
      • Gateway 42-inch HD Plasma TV ($4,000)
        • 50-inch for $5,500
      • Pioneer-810HS DVD Recorder with  TiVo ($1,000)
        • Hardrive and DVD-R to store
        • TiVo convenience
  • Why RealNetworks Sued Microsoft
    • RealNetworks filed an anti-trust lawsuit against Microsoft
    • MS refused to disclose or delayed disclosing AIP relating to Secure Audio Pathway, a MS technology that encrypts audio streams to the audio card
    • Tactics are the same as those employed against Netscape
    • MS want to control the distribution of digital media and is giving away its digital media products at zero or negative prices
    • MS selectively licensed Secure Audio Pathway (SAP) to RealNetworks competitors
    • MS used similar tactics against Sun
    • Suit is aimed at stopping MS attempt to “dominate the creation, delivery, and playback of media, regardless of the device used for delivery or playback.”
  • Peer-to-Peer News
    • RIAA loses Verizon appeal
      • RIAA is Record Industry Association of America
      • RIAA asked Verizon for list customers who were sharing MP3 songs
      • Court denied request calling some of RIAA’s arguments silly
      • Good the consumers
    • Dutch Court Rules Kazaa legal
      • Ruled that it is lawful to make Kazaa software available
      • Said that Kazaa could not be held liable for copyright-infringements
      • Ruling came to too late to save Kazaa
      • Sale already complete to Sharman Networks
    • Wal-Mart gets into online song business
      • Selling songs for 88 cents each
      • Undercutting Apple's iTunes Music Store price (99 cents)
      • Let the competition begin, consumers will win
  • Government Issues First Do-Not-Call Citation
    • FCC accused CPM, Inc (Irvine CA) of making eight telemarketing calls to people who listed their names on the Do Not Call Registry.
    • FCC permitted to fine up to $11,000 per violation
    • You can register complaints by going to DoNotCall Registry
      • Click on file a complaint
      • To file a complaint now, your phone number must have been on the registry for three months.
      • To file a complaint, we need the date you got the call, and either the name or telephone number of the company that called you.
  • Top Ten Things to Do with Old Computer
    • Learn Networking (Ethernet)
    • Make a Multimedia Player (Sound card, hook to stereo, jukebox program, MP3s)
    • Try Multiplayer Games (Doom95)
    • Install Linux
    • Make Server (shared files, shared printers, shared MP3s)
    • Donate to church or school
    • Take it apart
    • Strip it and sell the parts on eBay
    • Turn it into an aquarium (Macquarium)
      • Here is one already built
      • “Who needs a screen saver when you can have real fish in your old Mac?”
    • Recycle it ($5 to $15 cost)
  • Guard Against Spyware and Adware
    • Download “free” software can be dangerous
    • Trojan software communicates your surfing habits and delivers ads that match your interests
    • Locate and destroy spyware/adware with Spybot
  • MSBlaster and the August 14th Blackout
    • MS Blaster Facts
      • Exploits a flaw with the Remote Procedure Call (RPC) process, which controls activities such as file sharing.
      • The flaw enables the attacker to gain full access to the system.
      • The vulnerability affects Windows NT, Windows 2000 and Windows XP
      • MS Blaster hit the Internet August 11, 2003
      • Infected more than one million machines in the days following
    • Timeline for blackout
      • At 2:14 pm the alarm and logging software in FirstEnergy’s control room failed
      • Six minutes later, several remote control consoles failed
      • At 2:41 pm, the primary server computer hosting alarm functions failed
      • For over an hour no one in FirstEnergy’s control room grasp that their computer systems were not operating properly
      • The State Estimator computer, which is used to check the power grid itself, failed at 12:15pm.
      • The cascading power failure was not detected in the critical first hour
    • Bruce Schnierer, CNet, speculates that the failure of the various computers looks like a computer worm wending its way through FirstEnergy’s operational computers
    • Other worms have caused trouble
      • Slammer worm knocked out 911 emergency telephone service in Bellevue
      • Natchi worm disabled automatic teller machines (ATM) made by Diebold
  • Stratford News
    • Next Start January
    • Masters Degrees e-Business, Telecommunications
    • Bachelor Degrees in IT, Business Administration, and Hospitality
    • Associated Degrees in Digital Design and Animation, Web Services and e-Business, Networking and Security, Culinary Arts, Hospitality, and Business Administration
    • Phone number: 800-444-0804
    • Check the web at www.stratford.edu
December 13, 2003
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  • PC and Mac File Sharing (a continuation)
  • MAC OS X Has Security Significant Hole
    • A malicious DHCP exploit gives access to root for Mac OS X
    • Mac uses DHCP fields to set up LDAP or Netinfo server connection which are then placed on trusted list after re-boot
      • Mac OS X 10.2 (Jaguar) and Mac OS X 10.3 (Panther) are vulnerable
      • Can exploit both wired and wireless DHCP and LDAP connections
    • Exploit discovered by William Carrel
      • Apple currently has no patch for the hole, but configuration changes can provide protection (e.g. turning off DHCP and LDAP)
    • Full Security Advisory Available from Carrel.org
  • First Felony Arrest of Spammer in Virginia
    • AG Jerry Kilgore announced the first charges under Virginia’s new spam bill
    • The announcement was made Friday at the AOL Campus at Dulles, Va
    • Jeremy Jaynes (aka Gaven Stubberfield)  was charged with four felony counts for deceptive e-mail marketing
    • In particular, he falsified the origin or e-mails that pitched low-priced penny stocks and home-mortgage schemes
    • Jayes, 29, is eighth on the list of top 10 spammers compiled by http://spamhaus.org
    • Jaynes resides in North Carolina
  • World Summit on Information Society (WSIS) a "UN Success"
    • WSIS was held December 10-12, 2003 in Geneva under UN auspices
    • Organized by the UN’s International Telecommunications Union (ITU)
    • Attended by government, business and civil society delegates from most countries
    • Output: Draft Declaration of Principles and Plan of Action, signed by each country
    • Main issues:
      • Security (viruses, worms, fraud)
      • Bridging the Gap between technology “haves” and “have nots” using the Digital Solidarity Fund
      • Global Internet Governance
        • Attempt to take governance away from ICANN (Internet Corporation for Assigned Naming and Numbering)
        • Paul Twomey, ICANN CEO, was barred from meetings where ICANN’s role was discussed.
        • Some fear that US could use Internet for political purposes, like canceling domain name of countries that support terrorism.
      • Support for free software and freedom of expression
    • In the end all documents were gutted and issues referred to committee. It was a traditional "UN success."
    • Ruling the Root: Internet Governance and the Taming of Cyberspace by Milton L. Mueller. Available from Amazon for $35.
  • Voting Machine Update
    • Nevada select Sequoia Voting Systems over Diebold Election Systems
      • Machines include voter verified receipt printers
      • Felt “Diebold machines represented a legitimate threat to the integrity of the election process.” Maryland just spent 78M on Diebold machines.
      • Analysis completed by the Gaming Control Board Slot Machine Experts
      • $8M procurement
    • The Campaign to Demand Verifiable Election Results is supporting paper verification for recounts
    • Voting Machine Companies form Trade Group named Information Technology Association of America
    • Bob Graham (D-Florida) introduces Voter Verification Act
      • Requires voter-verified paper records
      • Bans use of undisclosed software
      • Requires mandatory surprise recounts (0.5% of the time)
      • In place for November 2004 elections
      • The legislation has been referred to the Senate Governmental Affairs Committee.
    • Update of stolen e-mail from Diebold
      • A January 3, 2003 email from Ken discusses Sun article about University of Maryland study
      • “There is an important point that seems to be missed by all these articles: they already bought the system. At this point they are just closing the barn door. Let’s just hope that as a company we are smart enough to charg out the yin-yang if they try to change the rules now and legislate voter receipts.”
    • Check Diebold’s Contributions from OpenSecrets.org
      • $100K in 2000 election cycle to Republicans
      • $100K in 2002 election cycle to Republicans
      • Nothing to Democrats
  • Forensic Art Website by Stephen Mancusi
    • Forensic art, illustration, age progressions, digital graphics, animation and portraiture.
    • Age Progressions
  • US Voter Registration Information Sold By States
    • Voter registration usually requires name, address, birth date, phone number, party affililiation
    • It may include race, driver’s license, Social Security number, mother’s maiden name
    • State officials sell the information to polical parties and candidates, as well as, data collectors
    • The California Voter Foundation found that 22 do not put any restrictions on the release of data.
    • Aristotle International, based in Washington DC, has compiled these lists
      • Contain 157 million names
      •  Will sell them to just about anyone
      • Price: $25 to $80 per 1000 names
      • Go to Aristotle's Voterlistsonline to make your purchase
    • This is clearly a privacy violation.
  • Radio Frequency ID (RFID) Tags and Personal Privacy
    • EZ Pass is the most common RFID
      • Electronic Tolls cards automatically pay tolls
      • Can be used to track location and time of car
      • Used to track US Attorney Jonathans Luna’s care the night he was killed
      • New York toll records have been subpeoaned 128 times
      • Record used in child custody battle to establish work times/hours
      • Used by NY Official to prove fraudulent overtime claims by 30 detectives
      • Used to track traffic congestion with additional sensors (could be used to detect speeding)
      • Expanded uses include airport parking tolls, drive-through McDonald’s
      • Some people put their tag in a pouch that absorbed signal
    • Retail security and inventory control a big expansion area
      • Speed passes at gas stations are also RFID technology
      • Have been used on razor blades, suits, washing machines, clothing
      • Soon everything you wear will be tracked right down to your underwear
      • Privacy advocates are worries and want government privacy regulation
  • Broad Internet Patent Process Catches Sreaming Media
    • Acacia Research Corp is enforcing a patent for audio and video streaming
    • Many feel as though the government patent awarding this patent improperly
      • “The patent system is broken and threatening to stunt technological innovation”
      • Patent Office Director James E Rogan resigned Tuesday
      • Industry hoping for a change
    • First claim for patent infringement is against Internet video-porn providers
      • Next claims will be against
      • University distance education
      • Hotel movies on demand
      • Cable and satellite providers
      • Streaming media companies, like RealAudio and AOL
    • Millions is at stake.
    • Universities are rooting that the porn sites win their case.
  • Voice over IP Continues to Gain Momentum
    • Time Warner Cable signed a deal with Sprint and MCI to connect VoIP users to regular phone customers in 27 cities
    • Quest offers VoIP to a few hundred customers in Minnesota
    • AT&T announced plans to make VoIP available in 100 markets by first quarter of 2004
    • Net2Phone Corp is helping other cable VoIP customers connect to regular phones. Also has solved 911 and wiretapping access
  • Stratford News
    • Next Start January
    • Undergraduate and Graduate Security Sequences are very popular
    • Masters Degrees e-Business, Telecommunications, Software Engineering, MBA
    • Bachelor Degrees in IT, Business Administration, and Hospitality
    • Associated Degrees in Digital Design and Animation, Web Services and e-Business, Networking and Security, Culinary Arts, Hospitality, and Business Administration
    • Website: www.stratford.edu
    • Phone number: 800-444-0804
December 6, 2003
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  • VoIP – Major Trend Number 1
    • What is VoIP and why is it important?
    • FCC VoIP Forum was conducted December 1, 2003
      • Purpose to discuss the regulatory framework of VoIP
      • Agenda included
        • Opening Remarks by Chairman
        • Background Presentation by FCC
        • Panel I – What is VoIP?
        • Panel II – VoIP and Public Policy
        • Closing Statements by Chairman
      • FCC Chairman, Michael K Powell, said in his opening remarks “I believe that IP-based services such as VoIP should evolve in a regulation-free zone.”
      • John Hodulik, CFA, UBS Investment Research believes the “The FCC needs to take a leadership position, creating one set of rules that distinguish between different types of VoIP. Until this is completed, investors will remain wary about funding new ventures that provide the service.
      • Jeffrey Citron, CEO, Vonage Holdings Corp. said, “VoIP is yet another Internet application and , as such, the mere spector or common carrier regulation opens up a Pandora’s box that has the potential to    slow the growth of VoIP. …. regulation, will undoutably spread to other applications, perhaps email, instant messaging, Internet conferencing, Internet video, and “radio” programming.
    • Pits the Regional Bell Operating Companies (RBOCs) against the VoIP upstarts like Vonage.
    • Consumers will be the winners.
    • Career Tip1: Become familiar with VoIP.
    • Career Tip 2: Learn IPv6 which is mandated for all networks by 2008.
  • Linux – Major Trend Number 2
  • In-Car Spying Limited by Courts
    • In car emergency systems
      • Onstar (General Motors)
      • TeleAid (ATX)
    • Use cell phone connections for reporting and voice
    • FBI used system in LasVegas for spying (feature designed to track car thieves)
    • Courts ruled that illegal because emergency features would be disabled
  • 419 Eater Baits the Conmen
    • Website: www.419eater.com
    • Striking back at the Nigerian scammers
    • Scammer baiting hints and tips (Called scambaiting)
    • Wasting their time and resources
    • Some even sent photos and names
  • Number Portability – Week Three (link requires free registration)
    • Hundreds of thousands have switched in the last ten days ( around 80,000 a day)
      • Tens of thousands had to wait a few days
      • Some had to wait a week
    • According to the New York Times, the automated systems supposed to fulfill number portability switching requests are failing about 50 percent of the time, forcing employees to transfer customer data manually, which incurs delays.
    • In particular, AT&T finds itself in the position of losing more customers than others while struggling technically to improve its switching speed, so much that they got a letter from the FCC asking for explanations about their delays.
    • Winners and losers
      • Verizon and T-Mobile gain customers
      • Sprint PCS, Nextel and Cingular Wireless are staying even
      • AT&T is losing customers
  • New Spam Bill is a Turkey
    • Requires that spam includes an opt-out link
    • Does not require an opt-in link like California
    • Overrides all state legislation
    • Spammers win with a weak bill
    • Congress gets to pretend it is helping the consumer
    • The consumer loses
  • Real Solution to Spam is Years Away
    • A workable solution would requires authenticated source address to keep spammers from spoofing
    • Vendor alliance supporting sender-authentication includes Microsoft, Yahoo, AOL, Earthlink, Anti-Spam Research Group
    • Internet Engineering Task Force (IETF) and Anti-Spam Research Group (ASRG) are working on a solution
      • All proposed protocols would allow the server receiving the message to query the domain that that message purports to be from asking if the server that sent the mail is authorized to send from that domain
      • The recipient can then choose to accept or reject email from a particular verified domain.
      • One year from final proposal and test. Expect a solution in a couple of years.
    • In the meantime, grin and bear it. Use some spam filters that are available.
  • DDoS Rears it Ugly Head
    • Last year major sites were brought down with DDoS attacks
    • This year they are being blackmailed during their Chrismas peak
    • Blackmail requests are in the $40 to $50K range
    • Seem to be originating from criminal syndicates operating in Russia
    • Vendors who pay are not talking about it
  • Successful Hack of Slot Machines
    • Ron Harris, former Gaming Control Board computer whiz, used his job to cheat casinos out of almost $50K
    • Inserted a computer program into a device used to control board employees to check the proper functioning of slot machines.
    • When testing the device, it downloaded a cheating program, call a gaff, into the computer chips in the machines
    • When a specific series of coin bets were made, the program took over and awarded jackpots
    • Harris us accomplices to collect jackpots from 6 of the 34 rigged machines.
    • This hack has important implications relating to electronic voting machine security
  • Electronic Voting Machines (continued)
    • Nevada to enlist the expertise of the Nevada Gaming Control Board to ensure the machines are secure and accurate
    • Will evaluate Sequoia Voting Systems and Diebold Election Systems
    • Voting machine companies should learn from slot companies
      • Background checks on all programmers
      • Outside auditors monitor the code
  • This Christmas It is All About Gadgets
    • Wi-Fi Networking
      • 802.11 g AP
      • 802.11g Network Cards
    • Computer/Laptop
      • Memory (256 MB/5112MB)
      • Video Card Memory(64M/128M)
      • Hard Drive (40G/60G)
      • USB 2.0 or Firewire
      • DVD+RW and DVD-RW
      • Processor Options
        • Intel Celeron/P3/P4/Centrino
        • AMD Athlon
      • Displays (Flat Panel)
  • Stratford News
    • Next Start January
    • Masters Degrees e-Business, Telecommunications
    • Bachelor Degrees in IT, Business Administration, and Hospitality
    • Associated Degrees in Digital Design and Animation, Web Services and e-Business, Networking and Security, Culinary Arts, Hospitality, and Business Administration
    • Website: www.stratford.edu
    • Phone number: 800-444-0804
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