Online Frequently Asked Questions

Online courses develop communication and critical thinking skills.....exactly what employers are seeking!

What are the online admissions requirements?

The University does not differentiate admission, graduation, and program requirements between online programs and residential programs. The admission process for an online program is the same as for a residential program. Please visit our Admissions page for further information.

What are some typical online activities?

In an online environment, students work independently, completing Internet-based reading assignments and communicating with instructors and other students by email and discussion boards. The courses are delivered through asynchronous classroom hours and virtual faculty office hours. Synchronous review sessions and chats may also be scheduled to facilitate learning. Weekly homework assignments are submitted online and students are required to complete quizzes, examinations, and other assignments using the distance learning platform.

What type of degree will I receive?

The online program is equivalent in all ways to the residential program. The same academic rigor, that is applied to the residential program, is applied to the online program. The diploma that you will receive after completion of the degree will not indicate that you took an online program. It will the be same diploma that is given to all graduates.

Is there an online orientation prior to class?

Yes. All new students are required to take the Distance Learning Orientation when they enroll for the first online course. The orientation is provided to the students at no cost.

What are the requirements for my computer?

See the Online Computer Requirements section for a list of computer requirements.Nearly all contemporary computers meet these requirements.

Where can I access my courses?

To access your online course(s), open a web browser and go to: http://online.stratford.edu OR go to www.stratford.edu and select Moodle Login.

Do I need a username and password?

Yes. Username and Password are required to log on to Moodle. The username and password are case-sensitive, which means that you must type in any capital characters as upper-case.

How do I get my user name and password?

Your password will be e-mailed to you by Stratford University IT Helpdesk. If you cannot login after the start of the quarter, please contact helpdesk@stratford.edu immediately.

Can I change my password?

I forgot my password, canI reset it?

Yes. Please contact helpdesk@stratford.edu for further instructions.

Can I keep the same username and password?

Yes. One single account is created for each student to access all of his or her courses. You can continue using the same username and password in each quarter.

When will I be able to log in to my online class?

You are required to login to class when the new quarter begins on Monday, and begin working as soon as possible. This means that you should have already gotten your textbook so that you do not fall behind! You will NOT be able to login to Moodle before the start of the quarter.

I am having issues with Moodle, who do I contact?

If you are having issues with Moodle, you can contact our 24/7 Helpdesk at:
Phone:(866) 593-7596
Email: stratforduhelpdesk@perceptis.com
Chat: https://chat.perceptis.com/c/stratfordu